๐Ÿ”’ PRIVACY POLICY

Maxim 88 โ€“ Privacy Policy & Personal Data Protection for Malaysia Betting Platform Members

At Maxim 88, we treat your privacy as a trust that must never be taken lightly. This policy transparently explains how we collect, use, store and protect your personal information as a member of our platform.

Updated: 1 January 2026 Bahasa Melayu (ms-MY) Malaysia PDPA Compliant
256-bit SSL
Full encryption
PDPA Compliant
Malaysian Act
No Data Sales
To third parties
Full Access Rights
Your data belongs to you
๐Ÿ”’

This Privacy Policy describes the data protection practices of maxim 88 and applies to all members using the platform maxim88.cash. By registering or continuing to use our platform, you agree to the collection and use of information as described in this policy. We encourage you to read this document in full.

๐Ÿ  1. Introduction & Our Responsibilities

Maxim 88 (hereinafter referred to as "we", "platform" or "Maxim 88") is the data controller responsible for personal information collected through the website maxim88.cash and all related services. We comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data management.

Our privacy commitment is straightforward: we only collect information that is genuinely necessary to deliver quality service to you, we take the protection of that information seriously, and we never sell or rent your personal data to any third party for marketing purposes without your consent.

Data Protection Officer: If you have any questions or concerns regarding privacy, you may contact our Data Protection Officer at privacy@maxim88.cash. We commit to responding within 3 business days.

๐Ÿ“‹ 2. Information We Collect

Maxim 88 collects various types of information depending on how you interact with our platform. Below is a detailed breakdown of the information collected:

2.1 Information You Provide Directly

Data CategoryExample InformationPrimary PurposeRequired?
IdentityFull name, date of birth, genderRegistration & KYC verificationYes
RelationshipEmail, Malaysian phone numberCommunication & account securityYes
Identity DocumentsMyKad / Passport NumberAge & identity verification (KYC)For withdrawals
FinanceFPX account details, e-wallet information (TNG, GrabPay, DuitNow)Deposit & withdrawal processing in RMYes
AddressCurrent postal address in MalaysiaKYC verification & prize distributionFor large withdrawals

2.2 Automatically Collected Information

When you use the maxim 88 platform, we automatically collect certain technical information for security, service improvement, and fraud analysis purposes:

  • Device data: Device type, operating system, phone model, screen size
  • Network data: IP address, country of connection origin, internet service provider (ISP) name
  • Usage data: Pages visited, time spent, clicks and in-platform interactions
  • Session data: Login time, logout time, betting activity, game history
  • Approximate location data: Geographic region based on IP address (not exact GPS location)

2.3 Information from Third-Party Sources

In certain cases, particularly during the KYC (Know Your Customer) verification process, we may obtain information from legitimate third-party sources such as identity verification bodies, fraud prevention service providers, and licensed payment service providers in Malaysia.

โš™๏ธ 3. How We Use Your Data

All information collected by maxim 88 is used lawfully and responsibly. We do not use your data beyond the purposes stated here without first obtaining your consent:

Service Operations
  • Processing account registration and verification
  • Processing deposits and withdrawals in RM
  • Providing access to Sports Betting, slots, and casino
  • Managing bonuses and promotions
Security & Compliance
  • Identity & age verification (KYC)
  • Fraud detection and anti-money laundering
  • Compliance with legal and regulatory requirements
  • Protecting accounts from unauthorised access
Communications & Support
  • Sending important account notifications via email / SMS
  • Providing 24/7 customer support
  • Notifications on promotions and offers (with consent)
  • Responding to member complaints and enquiries
Platform Improvements
  • Usage pattern analysis to improve your experience
  • A/B testing and new feature development
  • Monitoring platform technical performance
  • Market research and internal analytics

๐Ÿค 4. Sharing & Disclosure of Information

Maxim 88 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We only share your data in the following limited and legitimate circumstances:

4.1 Trusted Service Providers

We work with selected business partners who help us deliver our services, including:

  • Payment provider: Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay and FPX Malaysia bank providers that process your MYR transactions
  • Game providers: Gaming software companies providing slots, casino and e-sports titles
  • Identity verification provider: Licensed KYC and document verification services
  • Infrastructure provider: Cloud computing and server hosting to keep the platform running smoothly

All these service providers are bound by strict data protection agreements and are prohibited from using your information for any other purpose.

4.2 Legal Requirements

Maxim 88 may be required to disclose certain information to the relevant authorities where there is a legal obligation, court order, or legitimate investigative requirement in Malaysia. In such circumstances, we will endeavour to notify you prior to disclosure unless prohibited by law.

โš ๏ธ

Maxim 88 has never and will never share your personal information with any advertisers, third-party marketing companies or data brokers without your explicit consent. This is our unwavering commitment.

๐Ÿ›ก๏ธ 5. Data Security Measures

Maxim 88 invests seriously in security infrastructure to protect your personal data. Below are the technical and organisational measures we have in place:

๐Ÿ”
256-bit SSL Encryption
All data transmitted between your browser and our servers is encrypted using the latest 256-bit TLS/SSL protocol.
๐Ÿ”‘
Two-Factor Authentication (2FA)
2FA is available and strongly encouraged for all accounts as an added layer of security during login.
๐Ÿ’ณ
No Card Data Storage
Banking and e-wallet details (TNG, GrabPay, DuitNow) are not stored on maxim 88 servers โ€” they are handled directly by the respective payment providers.
๐Ÿ‘๏ธ
24/7 Monitoring
Our cybersecurity team continuously monitors our systems to detect and respond to threats in real time.
๐Ÿ—๏ธ
Segmented Infrastructure
Personal, financial, and game data are stored in separate server environments with strict access controls.
๐Ÿ”„
Data Backup & Recovery
Data is backed up regularly to multiple server locations to ensure service continuity and disaster recovery.

Security Reminder: While we implement extensive security measures, no system is 100% foolproof. You are also responsible for keeping your account password secure. Please do not share your login details with anyone.

๐Ÿช 6. Cookie Policy

Maxim 88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Cookie TypePurposeDurationStatus
Essential Cookies Login, session security, core platform functionality Session / 30 days Mandatory
Functional Cookies Saved language settings, display preferences, last logged-in account 90 days Options
Analytics Cookies Understanding how users interact with the platform for improvement purposes 1 year Options
Security Cookies Fraud detection, transaction security, bot prevention Session Mandatory

You can manage your cookie settings through your browser settings. However, disabling essential cookies may affect the functionality of the Maxim 88 platform.

โš–๏ธ 7. Your Rights Regarding Personal Data

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by maxim 88:

๐Ÿ‘๏ธ
Right of Access

You have the right to request a copy of the personal data we hold about you. We will provide this information within 14 business days of your request being verified.

โœ๏ธ
Right to Rectification

You have the right to request correction of any inaccurate or incomplete data. Updates can be made directly via your account settings or by contacting our support team.

๐Ÿ—‘๏ธ
Right to Erasure ("Right to Be Forgotten")

Under certain circumstances, you may request the deletion of your personal data. However, such requests may not be fully fulfilled where there is a legal obligation to retain that data.

๐Ÿšซ
Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time. Simply email us and we will stop all marketing communications within 5 business days.

๐Ÿ“ฆ
Data Portability

You have the right to receive your personal data in a structured, machine-readable format, allowing you to transfer your information to another service if you choose.

To exercise any of the above rights, please contact us at privacy@maxim88.cash by clearly stating your request. We may require identity verification before processing your request for security purposes.

๐Ÿ—„๏ธ 8. Data Retention Period

Maxim 88 retains your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law:

Data TypeRetention PeriodReason
Active account dataFor the duration of the active accountContinuous service operation
Financial transaction records (MYR)7 years after transactionTax compliance & AML legal requirements
KYC Documents5 years after account closureRegulatory compliance requirements
Activity & security logs2 yearsSecurity forensics & fraud investigation
Support communication data3 yearsHistorical reference & service improvement
Marketing data (with consent)Until consent is withdrawnPermitted promotional communications

Upon expiry of the retention period, data will be securely deleted or anonymised using industry-approved methods.

๐Ÿ”— 9. Third-Party Links & Services

The Maxim 88 platform may contain links to or integrations with third-party services such as payment providers (Touch 'n Go, GrabPay, DuitNow, FPX), game providers, and analytics tools. This privacy policy applies solely to the Maxim 88 platform and does not cover the privacy practices of those third parties. We encourage you to read the privacy policy of each third party you interact with.

๐Ÿ‘ถ 10. Child Protection

Maxim 88 services are strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18. Should we discover that a minor's personal data has been inadvertently collected, we will take immediate steps to delete that information and close the associated account.

๐Ÿšจ

If you suspect that someone under the age of 18 has registered on Maxim 88, please contact us immediately at support@maxim88.cash so that we may take immediate action.

๐Ÿ“ 11. Amendments to the Privacy Policy

Maxim 88 reserves the right to update this Privacy Policy from time to time in line with changes in legislation, regulatory requirements, or improvements to our business practices. Any amendments made will:

  • Published on this page with a clear last-updated date
  • Members will be notified via email or in-platform notification at least 14 days before any material amendments take effect
  • Previous versions are retained and available upon member request for reference

Your continued use of the Maxim 88 platform following the publication of any amendments constitutes your acceptance of the updated policy.

๐Ÿ“ฌ 12. Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please reach out to us through the following channels:

Privacy Email
privacy@maxim88.cash
Live Support
24/7 live chat on the platform
Response Time
3 business days (privacy email)

Maxim 88's Privacy Commitment to Malaysian Members

The six core pillars of data protection we pledge to every member

Malaysia PDPA Compliant

All data handling practices at maxim 88 comply with Malaysia's Personal Data Protection Act 2010 (PDPA). You are protected under applicable local law.

No Data Sales to Advertisers

Maxim 88 has never sold or shared member personal data to third-party advertisers or data brokers, and never will. Your privacy is not our business product.

Military-Grade Encryption

The same 256-bit SSL encryption technology used by major Malaysian financial institutions ensures that all data transmitted between you and our platform is fully secure.

Full Control in Your Hands

You have the right to access, correct, delete and port your data at any time. Privacy settings and communication preferences can be managed directly within your account.

MYR Payments Processed Securely

Your banking details, Touch 'n Go eWallet, GrabPay, DuitNow and FPX information are not stored on Maxim 88 servers โ€“ they are handled directly by licensed payment providers.

Full Transparency in Data Usage

We clearly explain every type of data collected and why it is needed. No hidden agenda โ€” you always know what is happening with your information.

๐Ÿ”’

Your Data Is Safe. Now Play with Confidence at Maxim 88!

A licensed platform with robust personal data protection โ€“ bet on sports, play slots and Live Casino with peace of mind. Deposit in MYR via Touch 'n Go, DuitNow or FPX.

โœ“ 256-bit SSL Protected  ยท  โœ“ PDPA Compliant  ยท  โœ“ Transactions in MYR

Bahasa Melayu